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- What cleaning tools and consumables to provide? For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- Refund 1. Cancellation refund. 2. Customer imitated refunds will be refunded in terms of credits. 3. Credits are not allowed to be encashed. 4. Refunds are inclusive of promo...
- What payment methods does HomeHelpy offer? We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- Why can I only choose a maximum of 2 hours when I book at 8pm? Our HomeHelpers’ working hours are from 10am-10pm for weekdays and 9am-9pm for weekends. Our last booking is at 8 pm on weekdays and 7pm on weekends for a maximum of 2 hours.
- How can I use a promotional code for my booking? You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
